Protecting Sample Integrity

Collection

Services

Your Laboratory Patient Care Partner Serving as an extension of your facility, Apollo Laboratory will hire the staff, place supplies, and work within your facility for faster service, enhanced patient care, and elevated specimen collection integrity.

  • Urine
  • Molecular PCR
  • Blood

Specimen collection guidelines from Apollo Laboratory serve as suggestive input to protect specimen validity and integrity only. It is the responsibility of individual clients to adopt their own policies and procedures according to their needs in compliance with individual state and federal regulations.

Laboratory toxicology results are often shared and used in legal proceedings. The manner in which specimens are collected and handled is very important. Specimens must be handled and controlled by collection site personnel throughout the collection process using proper documentation and accountability.

Directly observed urine collection by a trained Apollo Laboratory Collection Officer is the best means to ensure specimen integrity.

Collection Area Guidelines:

Urine Specimen Collection

Specimen Collection Training

If you choose to collect your own samples rather than using an on-site Apollo Laboratory Collection Officer, then comprehensive training in sample collection is essential to ensure the robustness, and integrity of your testing.

Selected individuals will be trained so they are confident and competent in sample collection. Upon completion, each delegate is issued with a certificate of competency. This ensures that all of your Collecting Officers can evidence appropriate training, and that you can feel assured your toxicology testing program is carried out smoothly and efficiently, with no concerns for the competency within the collecting process.

  • Course Content
  • Who Should Attend
  • Information on drug and alcohol metabolism
  • Screening and confirmation testing
  • Importance of Chain of Custody protocols
  • Result interpretation
  • Pre-collection preparation
  • Sample collection
  • Troubleshooting
  • Web Based Training:
    • BBP Training
    • Biohazard Waste
    • DOT Training
    • Annual HIPPA Training
    • HAZCOM
    • HIPPA Security Awareness
    • HIPPA & Social Media

To ensure the continued competency of all your Collection Officers, we recommend they attend a training course annually.

  • All members of staff who will conduct sample collections
  • Staff who act as witnesses
  • Staff who own / wrote the drug and alcohol policy

Information in this section has been provided to ensure the specimen is properly collected, prepared, and preserved during and after collection for transport. The integrity and quality of the result depends on these instructions being adhered to. Failure to do so may result in recollection.

The manner in which specimens are collected and handled is very important. Specimens must be handled and controlled by collection site personnel throughout the collection process using proper documentation.

Collection Area Guidelines:

Molecular PCR Specimen Collection

*Because each molecular PCR kit is different, it is important that the collection officer and/or trained personnel follow instructions or reach to their territory account executive for questions and assistance.

Specimine Collection Training

If you choose to collect your own samples rather than using an on-site Apollo Laboratory Collection Officer, then comprehensive training in sample collection is essential to ensure the robustness, and integrity of your testing.

Selected individuals will be trained so they are confident and competent in sample collection. Upon completion, each delegate is issued with a certificate of competency. This ensures that all of your Collecting Officers can evidence appropriate training, and that you can feel assured your toxicology testing program is carried out smoothly and efficiently, with no concerns for the competency within the collecting process.

  • Course Content
  • Who Should Attend
  • Information on collection tubes, cups, and when to use each
  • Result interpretation
  • Pre-collection preparation
  • Sample collection and swabbing technique
  • Troubleshooting
  • Web Based Training:
    • BBP Training
    • Biohazard Waste
    • DOT Training
    • Annual HIPPA Training
    • HAZCOM
    • HIPPA Security Awareness
    • HIPPA & Social Media

To ensure the continued competency of all your Collection Officers, we recommend they attend a training course annually.

  • All members of staff who will conduct sample collections
  • Staff who act as witnesses
  • Staff who own / wrote the collection SOPs and other clinical staff in management

Information in this section has been provided to ensure the specimen is properly collected, prepared, and preserved during and after collection for transport. The integrity and quality of the result depends on these instructions being adhered to. Failure to do so may result in recollection.

The manner in which specimens are collected and handled is very important. Specimens must be handled and controlled by collection site personnel throughout the collection process using proper documentation.

Collection Area Guidelines:

Blood Specimen Collection

Specimen Collection Training

If you choose to collect your own samples rather than using an on-site Apollo Laboratory Collection Officer, then comprehensive training in sample collection is essential to ensure the robustness, and integrity of your testing.

Selected individuals will be trained so they are confident and competent in sample collection. Upon completion, each delegate is issued with a certificate of competency. This ensures that all of your Collecting Officers can evidence appropriate training, and that you can feel assured your toxicology testing program is carried out smoothly and efficiently, with no concerns for the competency within the collecting process.

  • Course Content
  • Who Should Attend
  • Information on collection tubes and their uses
  • Routine Bloodwork
  • Importance of Chain of Custody protocols
  • Result interpretation
  • Pre-collection preparation
  • Sample collection and venipuncture
  • Troubleshooting
  • Web Based Training:
    • BBP Training
    • Biohazard Waste
    • DOT Training
    • Annual HIPPA Training
    • HAZCOM
    • HIPPA Security Awareness
    • HIPPA & Social Media

To ensure the continued competency of all your Collection Officers, we recommend they attend a training course annually.

  • All members of staff who will conduct sample collections
  • Staff who act as witnesses
  • Staff who own / wrote the collection SOPs and other clinical staff in management

We cannot process your test because

We strive to provide a timely return of your patient test results but are often delayed because of errors in the submission process. Teamwork and attention to detail will help us serve you and your patients better!

Top 5 Reasons We Have to Call Our Clients

  1. Patient name is misspelled
    Confirm spellings of patient name on the specimen with the patient name on the enclosed paperwork.
  2. Specimen(s) are mislabeled or unlabeled
  3. Test order clarification or unknown specimen source
    Every specimen and every test must have a clearly written test order or check off the appropriate box on the requisition.
  4. Missing or incomplete insurance information
    Insurance information must be included on the electronic requisition or the Apollo Laboratory requisition.
  5. Missing diagnosis codes or diagnoses that do not support medical necessity
    Common codes can be found on our website under the “Resources” tab or on each requisition sheet. Use these references to assign the proper ICD-10 code for those tests that require a medically necessary diagnosis code.
Questions? Call our Customer Service Department at (859) 320-0412

Want to become an Apollo Laboratory Collection Officer?

We look for passionate individuals who hold an elevated sense of reliability and integrity. If you would like to explore opportunities with Apollo Laboratory, please visit our careers page.